Expedition134 is happy to accept the return of goods for a full refund within 30 days of receipt by you if a product is not as ordered or are faulty. Expedition134 will gladly assume responsibility for postage and handling costs associated with the return of faulty products. Please choose carefully, refunds are not provided for change of mind.
Important: Items cannot be exchanged or refunded unless the product is faulty.
All discounted items purchased are final sale. This includes all items that are on sale and/or in the clearance section of Expedition134. These are non-returnable and not valid for exchange under any circumstance.
What information do I need to send with my return?
Goods must be returned in original condition. Please ensure you have your supporting documentation as proof of purchase. Please ensure that you indicate clearly in the Returns and Exchange Application your reason for return and your preferred remedy, i.e. whether you would like an exchange or refund (if the product is faulty).
Expedition 134 was established in 2015 by Ben Kincade and Nic McKenzie, from a breakdown in the Simpson Desert. 2021 has seen a new chapter commence for Expedition 134 with Nic and his wife Kari continuing on with the business.
