FREQUENTLY ASKED QUESTIONS
Expedition 134 offers FREE SHIPPING AUSTRALIA WIDE on all orders of our products.
HOW TO ASSEMBLE YOUR NEW EXPEDITION BOX
If you’ve bought some of the (“Expedition 134 Boxes” – new link to website) and are wondering how to attach or remove the lids and latches, this video is for you.
Due to the custom seal, some people have reported an initial difficulty getting the middle latch closed down once they have assembled the lids. Rest assured, this is pretty normal and will come good as soon as the seals have been compressed for a while. The trick to getting it closed is to pull the tub upwards as you push down on the latch. It might be tough at first but it will close. Then leave the boxes closed for a 72 hrs or a few days to allow the seals to compress, and this issue will be a thing of the past.
Below we show the simple technique of getting the lids on and off.
Expedition 134 boxes have been designed for the outdoors. Whether you are touring the country, camping, boating or fishing, they can go where you can go. They are built to last and take a heap of punishment.
For anyone who is an Aussie based retailer and likes the idea of the (“Expedition 134 Boxes” – new link for new website) on your shelves, we can be contacted via our website, direct on email at email@example.com or on 1300 397 134.
WHAT TIME WILL MY DELIVERY ARRIVE?
All orders are delivered on date identified in tracking information provided. There are some exceptions to this but all orders are delivered by 5pm.
Priority or express deliveries to business addresses should arrive by 5pm.
Please note that delivery windows are wider on big occasions such as Father’s Day, Christmas etc.
Workplaces should be delivered by 5pm and residential addresses delivered by 6pm. Note these times may be extended due to the volume sent on these occasions. Our drivers will do their best to deliver within these time frames but there may be situations beyond our control.
authority to leave?
Products will be left by default as Authority to Leave (ATL), and customers should leave a comment as to where to leave it when completing the order. If no agreement is made for Authority to leave then customers accept additional charges for redelivery.
what areas do you deliver to?
We deliver to all major cities in Australia and most regional locations.
what happens if the recipient isn't home?
If the recipient isn’t at home, a few things will happen:
The courier will leave the goods at the front or back door if the recipient isn’t home and if there is a safe place to do so
If the driver is unable to leave the package, the box will be sent back to the relevant depot and a re-delivery can occur for an additional fee.
What happens if i provide you with the wrong address?
If you provide us with an incorrect address and we deliver your order as per your instructions, then we accept no responsibility for the mistake.
If we are unable to deliver to the address, the order is returned to base. We can redeliver the order at a charge of 50% of the original order cost plus the additional delivery charge.
If we are unable to re-deliver on the same day then you will need to arrange with the delivery company for collection at their depot or delivery at extra charge.
how much does a re-delivery cost?
50% of the original order cost plus the additional delivery charge.
po boxes or parcel lockers?
We cannot deliver to PO Boxes or parcel lockers.
Please contact us if you are a retailer and would like to stock our products.
For international inquiries please contact us on firstname.lastname@example.org
Love our boxes ,damp in Karumba and our goodies are dry and safe
Very tough boxes
Have had a couple of trips away with them now and are great for my hunting and camping trips.
They are up there in price but definitely worth the money you get what you pay for and will be adding to the collection soon. 👍
Outstanding delivery. Boxes are solid and exactly what we need. Highly recommend.
Spot on and fit for purpose. Was thinking about draw system for rear of tub but after coming across this Aussie product decided this will suit my storage solutions much more conveniently. Will be adding more of these in the future without doubt 👍.
Awesome box’s tough as and very well built
These things are air tight, dust proof and don’t leak water. I use them whenever I get away for a road trip.
Great colour, nice look and function. Tough and good seal. Worth the expensive cost if you can afford it. Good product.
Another sensational transaction from the team at Expedition134. These EZY Anchor pegs are exactly what we have been missing on our adventures. They come in handy bags and fit it perfect in our Expedition134 boxes with our other camping supplies. Cheers lads
One of the best purchases I have made this year. Excellent quality, practical and so handy to have in the pack of the ute. I love the fact it is made in Australia. I have been looking for Australian-made products of this type and quality for years and now I have found Expedition 134.
Can't wait to try out our new boxes on our trip around Australia. Delivery was terrific.
This is my second Expedition 134 box and if there is a better one on the market I am yet to find it. Strong, durable, waterproof, basically I haven't found one fault. I particularly like that I can access the contents while the box is still tied down to the roof rack. Best of all, its Australian made! Outstanding Aussie product!
Like mine,but didnt get the straps.
Great quality fairly strong but light weight, heaps of useable internal space
Great product ,strong and sturdy no problems with order or delivery. Highly recommend this product
3rd box I've purchased awesome boxs strong and although I had an issue with 1 lid it was replaced quickly. great team.