FREQUENTLY ASKED QUESTIONS
Expedition 134 offers FREE SHIPPING ON THE EAST COAST OF AUSTRALIA. Queensland (excluding Nth QLD – Rockhampton Nth), New South Wales, Victoria and ACT customers receive free shipping.
Shipping Fees apply for customers in Western Australia, South Australia, Tasmania and the Northern Territory.
HOW TO ASSEMBLE YOUR NEW EXPEDITION 134 BOX
If you’ve bought some of the Expedition 134 storage boxes and are wondering how to attach the lids and latches, the Expedition 134 Assembly video will assist.
Due to the custom seal, some people have reported an initial difficulty getting the middle latch closed down once they have assembled the lids. Rest assured, this is pretty normal and will come good as soon as the seals have been compressed for a while. The trick to getting it closed is to pull the tub upwards as you push down on the latch. It might be tough at first but it will close. Then leave the boxes closed for a 72 hrs or a few days to allow the seals to compress, and this issue will be a thing of the past. I also recommend keeping the boxes closed when not in use. Seal will always have a memory and want to bounce back into its normal position.
WHAT TIME WILL MY DELIVERY ARRIVE?
All orders are delivered on date identified in tracking information provided through the TNT or Australia Post. There are some exceptions to this but all orders are delivered by 5pm.
Priority or express deliveries to business addresses should arrive by 5pm.
Please note that delivery windows are wider on big occasions such as Father’s Day, Christmas etc.
Workplaces should be delivered by 5pm and residential addresses delivered by 6pm. Note these times may be extended due to the volume sent on these occasions. Our drivers will do their best to deliver within these time frames but there may be situations beyond our control.
authority to leave?
Products will be left by default as Authority to Leave (ATL), and customers should leave a comment as to where to leave it when completing the order. If no agreement is made for Authority to leave then customers accept additional charges for redelivery.
what areas do you deliver to?
We deliver to all major cities in Australia and most regional locations.
what happens if the recipient isn't home?
If the recipient isn’t at home, a few things will happen:
The courier will leave the goods at the front or back door if the recipient isn’t home and if there is a safe place to do so
If the driver is unable to leave the package, the box will be sent back to the relevant depot and a re-delivery can occur for an additional fee.
What happens if i provide you with the wrong address?
If you provide us with an incorrect address and we deliver your order as per your instructions, then we accept no responsibility for the mistake.
If we are unable to deliver to the address, the order is returned to base. We can redeliver the order at a charge of 50% of the original order cost plus the additional delivery charge.
If we are unable to re-deliver on the same day then you will need to arrange with the delivery company for collection at their depot or delivery at extra charge.
how much does a re-delivery cost?
50% of the original order cost plus the additional delivery charge.
po boxes or parcel lockers?
We cannot deliver to PO Boxes or parcel lockers.
INTERNATIONAL CUSTOMERS and RETAILERS
For international customers please refer to our Retailer list on the website to see if we have a retailer in your country.
Otherwise please contact [email protected]
Dealing with Expedition134 is easy and the guys are extremely helpful. Dispatch and delivery were fast. These boxes are STRONG, have the best seals on the market and are lightweight for their size. Seriously, you just can’t buy better!
I love the two boxes I bought as they are completely dust and rain proof, but more importantly, bug proof. No more do I worry about finding bush cockroaches finding their way into my Expedition pantry box.
Would have liked to have bought the straps to fit boxes to my roof rack but the price being asked is outrageous. Instead, I'm buying boxes from a competitor now due to their more affordable tie-down system for roof racks.
I won't sell my pricey Expedition boxes, I'll use them in the boat I plan on getting... I just won't be buying anymore now that there's viable competition in Caos offering a better range of options.
Wasn't meant to be a backhanded compliment... but the strap prices annoyed me.
Choosing to buy my 12th Expedition134 box was never in doubt in my thoughts! I now own 10 of these, I’ve bought and given away 3 Turquoise boxes as gifts and I’m extremely lucky enough to have received one as a gift 🎁
Tough no matter what I put them through, love how they strap down so I can still open the lid and colour coding helps me know what’s in each one!
All my designing and planning centres around these boxes, they are essential to my truck and trailer set ups 👏
Will there be more 🤔 Highly likely 🙌
Previous I've had cheaper storage boxes that never stood the test of time. I initially thought the box was a bit pricey but when it arrived I could see this is a storage box that I'll have for a very long time. You can sit on it, stand on it, and it's water & dust prove; solid latches as well. Definitely buying another one.
Great size for me to lift in and out of my Ute. They stack so neatly and don’t move around. Well worth what I spent and can see I will be using them for a very long time
Great seal and very sturdy. Useful as a step to reach higher areas
lightweight but sturdy, I am so impressed with quality, delivery was incredible and I am so excited to use.
I purchased a Camping storage box recently and it arrived with minor damage in transit. I only noticed the damage a few days later and emailed the sales team on a Saturday. I was contacted almost immediately by “Macka” who wanted to understand and solve the problem immediately. By Wednesday this week Macka had a replacement sent out to me, and included a little gift. I love that these boxes are aussie made, fit on roof racks. Why i love even more is how much this company cares. The way Macka treated me - I’m an Expedition 134 customer for life now.
Super quick dispatch and delivery 📦
Amazing customer experience 😊
There is always an element of not being sure exactly what you will receive when making an online order without first having physically seen / touched the item being purchased. In this case I watched the promo videos and read online reviews. All seemed very positive about the Expedition 134 Storage Boxes. So I went ahead and ordered two.
On opening the package I was very impressed with the construction quality, size and colour of the boxes ordered. I would have to say they exceeded my expectations from what I had seen online. They are very very solid, definitely water and dust proof and will surely last many many years. I use Front Runner Wolf boxes regularly and thought these were pretty good. The Expedition 134 boxes however are next level. I'm about to order another two, they are that good. Well done to Expedition 134 for producing an excellent Australian made product.
Very sturdy and great size. Perfect for camp kitchen box. Would be great if there was an optional caddy tray to sit in the box for smaller items.
Although I haven't taken these out into the bush yet, I'm very happy with their solid construction and the amount of room inside each box
We started with 2 and now have 5 of these boxes. They are exactly as described. Waterproof, dust proof and tough. Plus they look great.
Their customer service is great too and delivery is very quick.
I recommend them to everyone.
Excellent quality product! Functional and durable. Small modification to the clips would allow ease of use to all customers.
Versatile and yet so durable and light-weight! Love the funky colors!
My Expedition 134 box lives in my ute!